Contact Miss Julia Casinos
One email address, one inbox, one editor reading it. Replies typically arrive within 1–3 working days.
What to write about
Corrections
Spotted a stale bonus number, a payout window that no longer holds, a payment-method icon that doesn't apply to UK players, or anything else inaccurate? Email the URL, the line that is wrong, and (if you have it) the correct figure with a source. Confirmed corrections get a "last updated" stamp on the page they affect and are credited unless you ask otherwise.
Tips and complaints about operators
If you have been treated badly by an operator on our list — withdrawal-blocking after cooling-off, unresolved KYC, bonus voided without on-site terms supporting it — please send: the operator name, your account ID (last 4 chars only), the timeline of events, and any chat transcripts or emails you have. We will not publish your details, but a pattern of complaints leads to a re-review and (in worst cases) delisting.
Operator-side queries
Operators wanting to raise a factual correction, request a re-test after a material change, or push back on a published review can email the same address. We treat operator emails with the same evidentiary standard as reader emails: documented changes get verified before any review update.
Press & affiliate partnerships
Press requests, quote requests, and commercial partnership proposals all welcome at the same address. Note that we do not accept paid placements on the toplist and the ranking order is decided after testing, not before — see our editorial policy and editor bio for the methodology.
Responsible-gambling support
If you are looking for self-help or treatment, we are not the right contact — please go to /responsible-gambling/ for the full list of free UK support services (GamCare, NHS National Gambling Treatment Service, GambleAware, Gamblers Anonymous UK). GamCare's 24/7 confidential helpline is 0808 8020 133.
Response time
The email is read by Miss Julia Taylor personally. Typical reply is within 1–3 working days; for urgent operator-complaint cases we triage same-day where possible. We do not send auto-replies.
Postal correspondence
We do not accept postal mail. Email is the only contact channel.
About data we collect when you email
Your email address and the content of your message are held in our inbox for as long as it takes to resolve the conversation, then archived. We don't add you to any marketing list. Full details on the privacy policy.
Last updated: 19 May 2026 · Replies: Miss Julia Taylor.